Shipping Policy
Freight on board (F.O.B.) from point of shipment. Claims Title and risk of loss passes to buyer at F.O.B. Shipping point and all claims must be filed with carrier. Any discrepancies must be reported to Heise LED Lighting Systems within ten (10) days of receipt of shipment.
Terms & Conditions
Terms
Net 30 days from date of invoice on approved accounts. Minimum order: $50 per invoice, orders less than required minimum incur a $20 service charge.
Freight
Freight On Board (F.O.B.) from point of shipment.
Credit
In order to establish a credit line with Heise LED Lighting Systems, an application for credit must be submitted listing a minimum of two (2) trade references and a bank with their addresses and phone numbers and must be signed by a principal or authorized officer of the company. A credit line will be established by our credit manager and must be maintained in a current status according to our terms (net 30 days). Credit not established or revoked requires remittance with order. A 3% collection charge will be placed on any amounts that are 30 days or more past due.
Resale Tax Exemption Certificate
All customers must provide a valid resale card before an order can be placed.
Claims
Title and risk of loss passes to buyer at F.O.B. shipping point and all claims must be filed with carrier. Any discrepancies must be reported to Heise LED Lighting Systems within ten (10) days of receipt of shipment.
Returns
All sales are final. No returns or exchanges will be allowed without prior written authorization from Heise LED Lighting Systems. All returns are subject to a 20% handling charge, must be in a saleable condition, and must have been purchased within sixty (60) days of return request. No stock balancing permitted. Copies of invoices must be mailed in advance for any Return Authorization (R.A.).
Limited Warranty
Contact Heise LED Lighting Systems for specific warranty information. Heise LED Lighting Systems will, at its option, repair, replace or allow credit on any part which, in Heise LED Lighting Systems opinion, is found defective under normal use. Warranty void on items misused, altered in any way, tampered with or serviced by anyone other than Heise LED Lighting Systems. This warranty of merchantability of fitness neither assumes nor authorizes any other person to assume for it, any other liability in connection with its products. In no event shall we be liable for any incidental or *consequential damages, or do we assume any other liability except provided herein.
Back-Orders
If an item is temporarily unavailable for immediate shipment, we will back-order the item and ship as soon as possible from the nearest available warehouse, unless otherwise instructed.
Heise LED Lighting Systems reserves the right to make changes in or deletions of products or prices without prior notice.
*Heise LED Lighting Systems will not assume any responsibility for damages to person or property due to incorrect interpretation of the material in this publication. Heise LED Lighting Systems is not responsible for typographical or printing errors. Reproductions of editorial or pictorial content is strictly prohibited without prior consent from Heise LED Lighting Systems.